Last updated: June 23, 2026
These Terms of Service ("Terms") govern your access to and use of Kinsake ("Kinsake," "we," "us," or "our") — the website, application, and related services (collectively, the "Service"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Kinsake is not a substitute for professional advice. Kinsake is a tool for recording and retrieving personal household information. It is not a law firm, financial advisor, tax advisor, accountant, estate planner, or fiduciary, and nothing in the Service constitutes legal, financial, tax, or estate-planning advice. Consult a qualified professional for those matters.
You must be at least 18 years old and able to form a binding contract to use the Service. By using Kinsake, you represent that you meet these requirements and that the information you provide is accurate.
You sign in using a one-time email sign-in link or code. You are responsible for maintaining access to the email address associated with your account and for all activity that occurs under your account. Notify us promptly at hello@kinsake.co if you believe your account has been accessed without your authorization.
Kinsake lets you record household and personal knowledge ("Entries") in your own words, and lets people you authorize ask questions and receive answers generated from those Entries.
Kinsake uses artificial intelligence to compose answers grounded in the Entries you have recorded. You acknowledge and agree that:
Kinsake is a memory aid. It is not a source of professional, legal, financial, medical, or emergency advice, and must not be relied on as the sole source for time-sensitive or safety-critical information.
The Service supports several roles:
When you invite someone, you are deliberately giving that person access to the information in your account. You are responsible for choosing whom to invite and for the consequences of that access. We are not responsible for how authorized people use information you have shared with them.
Kinsake is an information-storage and retrieval tool only. Using it, or granting another person access to your account, does not create, transfer, or determine any legal right, title, or authority. In particular:
To create legal rights or authority, you must use the appropriate legal instruments and should consult a qualified attorney or estate planner.
You agree not to use the Service to store another person's information without authorization, to upload unlawful content, to attempt to access accounts or data that are not yours, to interfere with or disrupt the Service, or to reverse engineer or misuse it. You are responsible for the content of your Entries.
Do not store raw passwords, full account numbers, Social Security numbers, or similar credentials. Record a hint or where to find them instead. Kinsake is a memory aid, not a password manager or secure vault for secrets.
You own the Entries and other content you create. You grant Kinsake a limited license to store, process, display, and transmit that content solely to operate and provide the Service to you and the people you authorize — including sending relevant content to our AI and infrastructure providers so the Service can generate answers. We do not sell your content, and we do not use it to advertise to you.
You represent and warrant that, for all content you record or upload:
You are solely responsible for the content you record and for your decision to share it with anyone you authorize.
Building your Kinsake is free during a 30-day trial that requires no payment card. To invite recipients or contributors, or to continue using the Service after the trial, an active paid plan is required. Current plans may include an annual subscription and a one-time lifetime plan; pricing is shown at checkout. Annual subscriptions renew automatically each year until canceled. Payments are processed by Stripe; we do not store your full card details.
"Lifetime" plans. A "lifetime" plan means access for as long as Kinsake continues to make the Service commercially available — that is, for the life of the Service, and not the lifetime of any individual person. It does not create a perpetual or guaranteed obligation to operate the Service indefinitely. If we discontinue the Service, we will provide reasonable advance notice and, where practicable, a means to export your data; any remaining liability is subject to the disclaimer and limitation-of-liability sections below.
Annual subscriptions may be refunded if you request it within 30 days of the charge. Lifetime purchases are non-refundable except where required by law. The free trial is never charged. You can cancel an annual subscription at any time; cancellation stops future renewals and does not delete your data.
We do not delete your data when a trial expires or a paid plan lapses. Depending on your status, the Service may limit access to read-only browsing and turn off chat and editing. You can restore full access by subscribing again. See our Privacy Policy for how long data is retained.
You may stop using the Service at any time and may delete your account from within the app. When you delete your account, we remove your Entries and associated personal data from our active systems. Residual copies may persist for a limited period in encrypted backups, logs, and disaster-recovery systems until they are overwritten on our normal retention cycle, and we may retain limited records we are required to keep by law (for example, billing records). We may suspend or terminate accounts that violate these Terms.
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated answers will be accurate or complete. You are responsible for verifying any information before acting on it.
To the fullest extent permitted by law, Kinsake and its operator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of or inability to use the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or US $100.
You agree to indemnify and hold harmless Kinsake and its operator from claims, damages, and expenses arising out of your content, your use of the Service, or your violation of these Terms or the rights of any third party.
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the State of Rhode Island, without regard to its conflict-of-laws rules. Subject to the arbitration section below, you agree to the exclusive jurisdiction of the state and federal courts located in Rhode Island for any dispute that is not otherwise subject to arbitration.
Please read this section carefully — it affects how disputes are resolved and limits your rights.
Binding arbitration. Except for the carve-outs below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules, rather than in court. The arbitration will take place in Rhode Island, or by phone or video where the rules allow, and judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. Disputes will be conducted only on an individual basis. You and Kinsake each waive any right to bring or participate in a class, collective, consolidated, or representative action, and the arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding.
Small-claims carve-out. Either party may instead bring an individual claim in a small-claims court that has jurisdiction, so long as the claim stays in that court and proceeds on an individual basis. Either party may also seek injunctive or equitable relief in court to address intellectual-property infringement or unauthorized access to the Service.
30-day opt-out. You may opt out of this arbitration and class-action-waiver section by emailing hello@kinsake.co within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.
If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court; the remainder of this section stays in effect.
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including cloud or infrastructure outages, failures of third-party providers, cyberattacks, internet or network failures, natural disasters, fire, flood, pandemic, labor disputes, or government actions.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms, in whole or in part, including to a successor in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.
If any provision of these Terms is held invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms, together with the Privacy Policy, are the entire agreement between you and Kinsake regarding the Service and supersede all prior or contemporaneous understandings on that subject. Our failure to enforce any provision is not a waiver of it.
Questions about these Terms? Email us at hello@kinsake.co.